Why hire us?

Because you have better things to do. Spend your time on what you are great at in your business. Better yet, knock off early and hang with your family or friends. You will get fast service that will keep your mind at peace no matter which plan you choose.

Questions people frequently ask us

If you have a minute to spare, you will have all your basic questions answered.

What is a WP Tasks™?

A WP Task is a small WordPress job that we can complete for you in 30 minutes or less from the time we start working on it. You can find a list of them here.

Do you offer any ‘bulk’ discounts if I have multiple sites?

Due to the nature of programming tasks, or monthly packages are designed for one site only. We do not offer bulk discounts, but you are more than welcome to sign up more than once if you have multiple websites.

How can I pay you?

To make you happy (and let you pile up your favourite credit card points) we accept any major form of plastic payment you want to use (i.e. Visa, Mastercard, American Express, Discover, and PayPal). Once you sign up for a package, your card will be charged automatically either yearly (may as well, you save a bundle this way) or monthly on an ongoing basis until you tell us you want to cancel or change your plan package.

How does your 100% satisfaction policy work?

If you are not happy with our WP Tasks™ service, you will receive a prorated refund back based on how much time is left in your agreement with us. Since we do one small job at a time for you, all we ask, is that you let us know you are not happy as soon as a task has been completed (vs. waiting until we have done several tasks for you). If that is the case, we will refund the equivalent of that task (i.e. the task you weren’t 100% happy with) and the balance of your package price.

How can you provide unlimited support for monthly clients? There must be a string attached.

No strings attached. We are fair in how we work and our monthly clients are too. We complete a healthy number of tasks per client each month. If you request too many tasks we’ll let you know.

What are your hours of operation?

We stick to the Monday to Friday work week and regular business hours. But, we know that website problems don’t always stick to that schedule.  So, we monitor incoming task requests over the weekend. If there is something urgent that comes up then we’ll call someone in and do our best to get it done right away.

What types of jobs fall in the WP Task™ category (ie. 30 minutes or less)?

The list of jobs below the FAQ are jobs that we’ll be more than happy to help you with (click here to view them). If what you need is not on that list, simply contact us with details about your job and we’ll let you know if we can help.

What happens if my site goes down or breaks?

It is very rare for a site to go down while we’re working on a task. If it does, we’ll attempt to fix it immediately. If it takes longer than 5 minutes to fix we’ll notify you of what is happening and an estimated time to fix it. Why would a site go down? Unpredictable compatibility issues, a ‘period’ in the wrong place in the template code, things like that. We minimize these occurrences by hiring the best and following our insanely rigorous processes.

Is there a limit to the support requests I can make?

No. As long as the support requests relate to a product(s) you've purchased you can request support at any time. If you need WPDoneForYou to help you with anything else WordPress related we encourage you to take a look at our other services: website build, SEO, maintenance, security, and premium hosting.

If I sign up right now, when will you start working on my problem?

After you sign up we activate your account straight away. Once your account is activated you can submit your first job. We do not do any account activations on weekends or during non-business hours.

When can I expect my task to be completed?

We aim to complete tasks within 24 hours. If we determine a task to be urgent we prioritize it and move it up in the queue to be completed it as soon as possible. Non-urgent task requests that come on over the weekend are put in the queue Monday morning.  

Can I become an affiliate and resell for you guys?

If you like making really easy recurring money (by doing very little) and simply refer people to us who you think would love our services...then yes. We offer many different services and the affiliate payouts vary depending on the service. Click here to learn more and sign up.

Are there any tasks that you won’t do?

We focus on small jobs and fixes that are fast. That doesn’t mean they’re easy, just that their fast. This way we can keep all of our customers happy all the time because we don’t have too many company resources slowed down by any mega projects. WP Tasks™ refers to 30 minute jobs that we can complete for your very quickly. We don’t tackle any tasks that are beyond 30 minutes in these service packages.

What if I want to change my plan (up or down)?

No worries, you can upgrade your plan (or downgrade) at anytime. Depending on the situation, you will just pay a prorated difference in price or receive a prorated credit. Just send us an e-mail here.

How do I get out of my contract?

Pretty simple. Just cancel with us anytime by contacting us here. Remember, if you saved a ton of money by choosing to pay for your package on a yearly basis, but then cancel before the end of the year, your refund will be calculated as though you had signed up for the monthly payment option and pro-rated.

How does your 100% satisfaction policy work?

If you are not happy with our WP Tasks service, you will receive a prorated refund back based on how much time is left in your agreement with us. Since we do one small job at a time for you, all we ask, is that you let us know you are not happy as soon as a task has been completed (vs. waiting until we have done several tasks for you). If that is the case, we will refund the equivalent of that task and the balance of your package price.

A sample of WP Tasks™

We do more than just what you see in this list; however, the types of jobs you see here will give you an indication about whether the job you have in mind fits into our requirements. If after you read this you’re still unsure, contact us with your task details and we’ll let you know if we can help.

Things that we’ve been asked to do in the past, but don’t do:

WP Tasks™ Pricing & Signup

Professional and friendly WordPress support. No risk or stress. We'll take care of it! Pick a package and we'll complete your small projects quickly and professionally. A WP Task™ is a small project that takes 30 minutes or less to complete.

Monthly
Yearly
Click yearly above and save up to $120 on annual plans.

Starter Package

  • $67
    USD per month
    Click yearly above and save $120
  •   Unlimited WP Tasks™ for 1 site
    WP Tasks™ are small WordPress tasks that take no more than 30 minutes to complete. Ask us to do as many of these tasks, there's no limit.
  •   Detailed notes for every job
    You'll always be in the loop with detailed notes of what we did to complete your tasks.
  •   Secure off-site backups
    Before we do any work on your website we make secure off-site backups. In the event something goes wrong, we can quickly and easily restore your site.
  •   Unparalleled email support
    We are quick to reply to all email inquiries during regular business hours.
  •   Speedy task response time
    If you're subscribed to the starter package the average amount of time it takes us to complete your task is almost always less than one business day.
  •   1 job request at a time
    You are allowed to request one job at a time. Once your job is completed, you can request the next one on your list.

Advanced Package

  • $97
    USD per month
    Click yearly above and save $120
  • Includes
    Starter Package Plus:
  •   Proactive plugin and theme upgrades
    We keep your plugins and themes up-to-date so your site is runs smoothly and securely.
  •   Monthly security scan
    Each month we perform a security scan on your site and let you know if we find any issues and propose remedies.
  •   Monthly site performance scan
    Each month we'll do a site speed scan on your website. If your site is slow, we'll suggest ways to make it faster. This is important because page speed is a Google ranking factor.
  •   Speedy task response time
    If you're subscribed to the advanced package the average amount of time it takes us to complete your task is almost always less than one business day.
  •   1 job request at a time
    You are allowed to request one job at a time. Once your job is completed, you can request the next one on your list.

Important Terms:

  1. You may submit unlimited tasks, one at a time.
  2. Each request must take no more than 30 minutes for me to complete, given your best honest ‘guesstimate’.
  3. Your request will be completed within 2 business days or sooner.
  4. We don’t work on tasks over the weekend (Saturday & Sunday), unless we deem your task to be an emergency.
  5. No contracts, cancel anytime.

30 Day, 100% Satisfaction Guarantee

When it comes to service and support we don't mess around. We're confident that our personalized service will exceed your expectations. You don’t need to just take our word for it, let us prove it. If you're not 100% happy we give you a full refund. Easy.

We can’t wait to take your WordPress pain away. Let's get started.